Online Video / Telehealth Physiotherapy
Expert Physiotherapy,
Wherever You Are
- Are you finding it hard to lift your arm up after surgery for breast cancer, or does it feel like it’s tight and restricted?
- Do you have pain and swelling in your arm or stiffness or pain in your neck?
- Do you want to get back into exercise after your surgery and/or treatment, but are not sure how to start?
Active Rehabilitation Physiotherapy offers secure Telehealth / online video consultations, providing access to high quality physiotherapy care from the comfort of your home, workplace or while travelling.
We have been delivering Telehealth services since 2016 and have developed structured systems to ensure our online care is clinically robust, secure and personalised. Telehealth is not simply a video call. It is a comprehensive physiotherapy consultation delivered through a secure platform, supported by tailored exercise programs, outcome tracking and clear rehabilitation planning.
Telehealth appointments may be used as a standalone service or combined with in-clinic sessions, depending on your needs and goals.
What Happens in a Telehealth Appointment?
A Telehealth consultation follows the same clinical reasoning and assessment process as an in-clinic appointment.
Your physiotherapist will:
- Take a detailed history of your condition
- Assess your movement, strength and functional limitations
- Guide you through specific tests and movements
- Explain your diagnosis and contributing factors
- Develop a personalised rehabilitation plan
- Provide a tailored exercise program with video demonstrations
- Set clear goals and timelines for recovery
You will have the opportunity to ask questions and ensure you feel confident about your management plan.
Conditions We Commonly Manage via Telehealth
Telehealth is particularly effective for conditions where education, exercise prescription and self-management are key components of treatment, including:
- Back and neck pain
- Shoulder, hip and knee injuries
- Rehabilitation after surgery
- Chronic pain conditions
- Arthritis and joint pain
- Vestibular rehabilitation follow-ups
- Pelvic health conditions
- Continence concerns
- Men’s and Women’s Health concerns
- Exercise progression and return to sport programs
If your condition requires hands-on assessment or manual therapy, we may recommend an in-clinic review. Our team will always guide you toward the most appropriate care pathway.
Benefits of Telehealth Physiotherapy
Convenience
Access care without travel time or disruption to your day.
Continuity of Care
Maintain rehabilitation progress during illness, travel or life changes.
Access to Expertise
Consult with experienced physiotherapists regardless of your location.
Structured Rehabilitation
Receive clear exercise programs, progress tracking and ongoing review.
Flexible Care Model
Combine Telehealth / online video and in-clinic appointments as needed.
Technology and Privacy
Active uses secure, encrypted Telehealth platforms that comply with Australian privacy standards. You will receive a simple link prior to your appointment. No special software is required, and consultations can be completed on a computer, tablet or smartphone with a camera and internet connection.
Your privacy and confidentiality are maintained at all times.
Frequently Asked Questions
Research supports Telehealth physiotherapy for many musculoskeletal and rehabilitation conditions, particularly where treatment focuses on education, guided exercise and self-management. Clinical outcomes for appropriate conditions are comparable to face-to-face care.
You will need:
- A device with a camera and microphone
- A stable internet connection
- A private space where you can move freely
Your physiotherapist may ask you to have a chair, towel or small space available for movement assessment.
Wear comfortable clothing that allows you to move easily and exposes the area being assessed if appropriate. For example, shorts for knee or hip issues, or a singlet for shoulder assessment.
Many private health funds provide rebates for Telehealth physiotherapy consultations. We recommend checking directly with your insurer to confirm your level of cover.
If your condition requires manual therapy or a more detailed physical examination, your physiotherapist will recommend an in-clinic appointment. Telehealth is often used to complement in-person care.
Yes. Telehealth is commonly used for post-operative education, exercise progression, wound monitoring discussions and rehabilitation reviews. Your surgeon’s protocol and your physiotherapist’s assessment will guide the approach.
You can book online or contact our team directly. When booking, simply select Telehealth as your appointment type. Our team will send you instructions and a secure link prior to your consultation.
Where can I see my Physiotherapist?
In Clinic
Online Video Appointments
Web & Mobile
App
